Virgin Media: 0843 507 0255

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Television, telephone and Internet services are truly essential to our daily life and Virgin Media’s ‘all in one’ package service gives customers much greater choice and control over what they’re paying for. If a fault develops with any of the services that you are receiving from Virgin then it is essential that you immediately call the Virgin Media contact numbercustomer service team who will endeavour to assist you by calling the Virgin Media contact number.

Virgin Media have positioned themselves as one of the biggest players in home entertainment. As the first proper quadruple play provider, giving customers the chance to purchase premium subscription television, fixed line telephone services, Internet and also mobile phone packages. Taking the name made famous by tycoon and entrepreneur Richard Branson, Virgin Media shunned the satellite route for broadcasting their premium TV packages and instead adopted using underground cable in the areas which it was available and enabled. Covering the majority of the country, Virgin Media’s popularity has risen over the years, thanks to its competitive rates and also catchy advertising campaigns featuring Olympian Usain Bolt and Doctor Who actor, David Tennant. Giving customers a much more tailored approach to their packages than main rivals Sky, Virgin Media have grown in popularity and remain at the top end of the market.

If you need any form of support for your Virgin Media products from your television to your fibre optic broadband, then the first step you should take is to call the Virgin Media contact number listed on this page which will get you directly through to a customer service representative who can direct your call to the relevant department.

 Calling the Virgin Media contact number

When hunting down a new package for your home entertainment and communication facilities, it is always essential to shop around in order to find the best deal. Virgin Media have been gaining a reputation for competitively priced packages. In order to discuss a package with Virgin Media it is advised that you call the Virgin Media contact number (Calls cost 7ppm + network charges)
0843 507 0255
to speak to a dedicated sales agent.

New customers.

New customers signing up to Virgin Media will have the opportunity to choose from a variety of introductory offers. As of the time of writing, the company are currently running a 12 month price drop on their ‘big bundles’ range. This offer claims to save the new customers £180 over the year and includes television, broadband and a fixed landline starting at £15 a month for the first year. Virgin Media phone numberOther introductory offers are available and by calling the customer service department on the Virgin Media contact number

Existing customers.

As an existing customer of Virgin Media, the power can be in your hands as to getting a new deal. Dependant on the state of your current contract, the opportunity you have to get an improved deal at a reduced cost is high. Many customers of rivals Sky use the fact that switching to Virgin Media may give them a saving in order to secure a reduced price or discounted deal. This is potentially a tactic that could be used vice versa. Existing customers are also given offers via email or in the mail in order to keep them within the company and extend their contracts. It is always worth checking your inbox for the latest and also – if your contract is coming to an end – contact the customer service department using the Virgin Media Call Connection Number on this page

Questions frequently asked of the Virgin Media contact number

Here we have compiled a list of a number of the most common questions that are posed to the Virgin Media contact centre

Trouble receiving certain channels with my Virgin Package.

Some customers have reported a number of faults with their Virgin packages in relation to accessing certain channels. When choosing your package, you will have the option to select from a variety of options making up your bespoke television package. For example you may wish to add the Sky Movies pack to your bundle or perhaps you would prefer more sports channels opting to add Sky Sports and BT Sport to the package. If you have tailored the package that you wanted in exactly the right way, then you should receive all the channels you want successfully – yet there are occasions when a technical fault occurs with your account, especially with new customers. In this case it is best advised that you contact the customer service team within Virgin Media in order to Virgin Media numberrectify this fault. Call the customer service department on this Virgin Media Call Connection Number.

My Virgin Media broadband speed has slowed down to below its minimum advertised speed. How can I fix this?

Broadband problems are common and there could be a wide range of reasons as to why your speeds may have dropped. These faults could range from a simple cable issue in the area or something more deep routed. There could be an issue with your router or even on your device. In order to quickly rectify any problems with your broadband service from Virgin Media, be it standard broadband or cable, call the technical help team via the Virgin Media contact number here.

My TiVo box has failed and does not work properly. Can Virgin Media help repair it?

If your TiVo recording device has failed then you obviously want this rectified immediately as this is the device that you use to watch and record your television and is possibly the single most important cog in your Virgin Media package. A variety of faults could occur which would make your TiVo box fail and pinning this down is essential in order to ascertain whether a new box is needed or a simple repair will suffice. If you require an engineer, this can also be arranged on this line and to organise a repair, an over the phone fault diagnosis or an engineer visit then call the customer service team at Virgin Media using this contact number


Virgin Media website
Virgin Media Twitter
Virgin Media Facebook
Virgin Media postal address Media House,
Bartley Wood Business Park,
RG27 9UP
Virgin Media official number 0345 454 1111
Virgin Media sales number 0800 052 0422
Virgin Media payment number 0800 064 3777
Virgin Media tivo number 0345 454 1111
Virgin Media wikipedia


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