Contacting Playstation customer support online – how to get in touch with Sony

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Sony’s Playstation has been one of the world’s leading games consoles for over 20 years. The PS4 Pro is the most powerful gaming console available today with technical specifications to make your eyes boggle including double the power of the standard machine. The full specs. are available on the Sony Playstation website.

The world’s leading games are available on the Playstation including Horizon Zero Dawn, Nioh, Little Nightmares, LEGO Worlds, Starblood Arena, Persona 5, Mass Effect: Andromeda, Tom Clancy’s Ghost Recon Wildlands and PaRappa The Rapper Remastered. You can find out more about any of these by calling the Playstation contact number, where a member of their staff can advise on support for the system and – in certain cases – on games themselves. For a full list of games available follow this link:

How to contact Playstation customer services

Sony offer an array of accessories to enable you to enjoy your Playstation including DUALSHock 4 wireless controller, Pro gaming controllers, Platinum wireless headset and many more, for a full list follow this link:

It is possible to watch movies on your Playstation and Sony provide a variety of apps to enable you to do this, for a full list follow this link:

The Sony PlayStation App is available for Android or Apple devices. To download this app follow this link:


Virtual reality is the new buzz word in gaming circles and the PlayStation VR is Sony’s flag ship virtual reality headset. Using this headset you can enter a virtual world and be right at the centre of your gaming experience. To learn more follow this link:

The PlayStation Network enables you to connect with other gamers and to connect with music and movies. For more information follow this link:

PlayStation Plus enables online multiplayer games so that you connect with other games and play against them or with them, depending on the game. For more information follow this link:

To buy any of these products head over to the PS Store at

Find Sony Playstation on Facebook via

Find Sony Playstation on Twitter @playstation or for support on Twitter @askplaystation

To speak to someone at Sony Playstation the number to call is 0203 538 2665.

To send an email use []

There are many reasons you might want to make a complaint to Sony. Maybe you have experience bad customer service, or have received a faulty product. Perhaps you have received the wrong product or your purchase hasn’t been delivered on time. What ever the reason don’t waste time and get right onto them as soon as possible.

First, if you have to make a complaint it is notoriously difficult to do so with Sony. Try calling on 0203 538 2665 and also put it in writing via

In addition send a letter to :

Sony Europe Limited,
The Heights,
Surrey, KT13 0XW

 And to :

UK Customer Information Centre:
Sony United Kingdom a division of Sony Europe Limited
Jays Close
Basingstoke RG22 4SB

If after 8 weeks your haven’t had a satisfactory response you can lodge a complaint with the retail ombudsman by following this link:

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