At Flux Direct they’re all about the customer. From getting you the best car insurance, to key replacement and even helping you get home safely, they take it seriously. However navigating internet websites can be even more time consuming than finding the right insurance. They believe listening to the customer is the number one way to advance their services. There are a number of ways they can help.
The best way to get in contact with them at Flux Direct is by phone. Their mainline phone number is 0344 381 6510 and their mobile friendly number is 0330 123 1844. If you are a customer and have a complaint you can call 0344 381 6530. For Flux Rescue in the UK call 0330 123 0758 or 0800 032 5515. If you are in Europe call 00 44 12 45 408 480 or 00 33 (0) 549 348 373 for Flux Rescue. If you happen to have a breakdown but have hearing difficulties please call 07860 057 893.
If you are Still not satisfied with a complaint you can call the Financial Ombudsman Service phone number at 0800 023 4567.
Confused.com customers should call 0344 381 4386.
You can call the Flux Direct contact number office during business days from 9am to 7pm or on Saturday from 9am to 2pm.
Another great way is by email, they strive to reply within two working days. Flux Direct’s general email is firstname.lastname@example.org. If you’re a customer with a complaint you should email them at email@example.com. You can also email the Financial Ombudsman if they did not satisfy your needs. You can find their website here: www.financial-ombudsman.org.uk.
If you’re a customer at Flux Direct you can also navigate to https://www.fluxdirect.co.uk/contact, or from their homepage you can click ‘CONTACT US’, and fill out a short form of your information. They strive for a response within two days.
If you would like them to call you, you can navigate to their homepage at www.fluxdirect.co.uk, and click the red circle in the middle of the screen that says ‘QUOTE NOW’. Fill in your phone number, along with the date and time of the callback.
Flux Direct has a twitter handle at: twitter.com/fluxdirect.
To make a claim you can call them at 0344 381 4461. Or you can email ULR Norwich, as they handle their claims. You can reach them at firstname.lastname@example.org.
To receive a replacement certificate you can navigate to
www.fluxdirect.co.uk/customers/replacement-certificate, or from their homepage hover over ‘CUSTOMER’ with your cursor, and click ‘Replacement Certificate’. Fill out the form and send your request.
Flux Direct strives to guarantee a high standard of conduct. They greatly appreciate feedback, and they will continue to listen to the customer. Treating complaints and concerns equally as well as seriously is one the cornerstones of business, their truly believe that. It’s very rare, but if their do not meet or stay true to their agreements, you may be entitled to compensation from the FSCS (Financial Service Compensation Scheme) as they cover Flux Direct. The FSCS website can be found at www.fscs.org.uk.