As one of the leading web based ticket retailers, See Tickets are responsible for a large amount of traffic from buyers of concert tickets across the UK. Due to the size of the company and its reputable name within the industry, See Tickets run an extremely busy customer service centre. Much like many companies these days, the direct contact number for See Tickets can be difficult to find and because of this we have done the work for you, locating the best contact number for see tickets listed in this article.
Forming initially in 1991 See Tickets remains the trading name of Vivendi SA. The company went through a rebranding process in the years to come after a number of acquisitions and mergers and now they stand as one of the leading providers of concert and entertainment tickets in the UK. Reportedly handling over 10 million bookings a year, including those for Premier League football clubs such as Manchester City, See Tickets is a customer’s first destination when choosing to buy tickets online.
When buying tickets, a number of issues could arise and with this a need to contact the customer service team is needed. Despite many firms believing that the majority of customer service enquiries can be dealt with using online means, there are times when it is essential to speak to someone over the phone. See Tickets have improved on their online based customer service by launching an online ticket tracker and email based service centre – which is manned by staff at the See Tickets office – there can be a need for a more immediate response. You can discuss any issue that you have had with your ticket purchase by making a call to the customer service team using the See Tickets contact number on this page.
It is always unfortunate when a customer finds the need to complain about a particular service and if you have had an issue with the ticket for your event purchased through See Tickets then you may just have a case for complaint. If this is the situation that you find yourself in then it is essential that you contact the See Tickets customer service team immediately by using the contact number (Calls cost 7ppm + network charges) 0843 507 0206. Unfortunately See Tickets do not have a complaints procedure set up via their website and as has previously been noted on this page, there is no direct email contact to make a complaint. The first step for you to take is to contact the See Tickets team on their contact number in order to discuss your specific problem.
If you are unsatisfied with the level of service that you have received from See Tickets when dealing with your complaint, then there is something that you can do in order to take your complaint further. Most customers are unaware of a company’s standard complaints procedure as it is, but when looking to complain about something so specific as ticketing – much like a large amount of people did in regards to Glastonbury tickets in 2014, then making their feelings known can be difficult. If you feel aggrieved enough to make a further complaint, there is a body who regulate ticket sales in the UK. STAR, (the Society of Ticket Agents and Retailers) are the regulatory body who look after the ticketing industry. See Tickets are a member of this organisation and any complaints that you may have that have not been dealt with by the customer service team directly can be handled by this team. You can contact STAR in writing by posting a letter to:
Society of Ticket Agents and Retailers,
PO Box 43,
You can also visit their website here where you can make a complaint via their online form. The first port of call however should be with See Tickets and you can contact their team by calling the contact number (Calls cost 7ppm + network charges) 0843 507 0206.
The majority of tickets that have been purchased from the See Tickets website or over the telephone using the contact number listed in this article are dispatched via post and delivered directly to your address. There are occasions where you may be able to get an e-ticket and this is something that brings its own problems. Here are some common questions when it comes to actually getting your tickets.
Many customers do suffer problems when getting e-tickets that have been issued by See Tickets. In the majority of cases, there are no issues whatsoever when claiming your e-ticket, yet you may find a few rare issues occurring. The most common of which is a technical issue relating to printing the ticket or opening the webpage that it is sent to you. If you are worried that you can’t access your e-ticket then you should call the customer service team immediately using the See Tickets Call Connection Number (Calls cost 7ppm + network charges) 0843 507 0206 and the team will be able to assist you.
Yes this is a service that is entirely possible. If you would prefer to collect your tickets either on the night or at the venue prior to the event, then you must specify this whilst buying your ticket either on the phone or online. When doing this you will have to present the card that you used to buy the tickets in the first place.
Unfortunately this is not possible. See Tickets cannot arrange for anyone else to collect tickets on your behalf as once again you’ll have to produce the card that you have used to purchase the tickets in order to collect them. Due to data protection and the potential of a fraudulent collection then See will not be able to release tickets in this manner. If you are disabled or unable to get to the venue to collect tickets, it is advised that you call the customer care team using the See Tickets contact number listed here in order to arrange a delivery.
|See Tickets website||http://www.seetickets.com|
|See Tickets Twitter||https://twitter.com/seetickets|
|See Tickets Facebook||https://www.facebook.com/seetickets/|
|See Tickets postal address||2nd Floor, Norfolk House, 47 Upper Parliament Street, Nottingham, NG1 2AB|
|See Tickets official number||0115 896 0030|
|See Tickets hotline number||0871 220 0260|
|See Tickets West End Theatre booking line||0871 297 0777|
|See Tickets wikipedia||https://en.wikipedia.org/wiki/See_Tickets|