Category Archives for Entertainment

Is Virgin Media down in my area? How to check your Virgin Media status.

Virgin Media is a British mobile telephone, broadband internet and television provider that has been serving businesses and consumers across the United Kingdom. The company is headquartered in Hook, Hampshire and is a subsidiary of Liberty Global plc. Virgin Media is one of the most successful companies in the country and this emanates from the approval its services have been receiving from users across the country. Whenever you need anything from the company, you can easily reach the support team through various channels.

One of the ways you can contact Virgin Media is through their phone numbers or email. Note that when you email them it could take longer to receive a reply because the company serves many users every day. So, if your case is urgent you need to use another option like calling or reaching support through their social media accounts.

Check if Virgin Media is down

Most of the calls and emails that are sent to Virgin Media come from people who want to know if the service of the company is down in particular regions. Sometimes you could encounter network losses and this might come when you expect to catch up with a popular program you love. There are many reasons the network could be down, which include issues in the system of the company. Whenever there are issues that choke the network, it becomes difficult to get clear signals and this could persist for up to a whole day. The best thing to do if you notice differences in the strength of the network, you should make a call to Virgin Media to notify the company about the problem. Such problems are often seen in select regions and yours could be one of those affected, so alerting the support team could speed up their response to fix things.

If you prefer interacting with the company online, it would be advisable to first log in to your account to check the status of the network. Through your account, you can also read notices and letters detailing possible changes that could be made to the system, so you need to also consider checking the status of the network online. If that fails, there are forums where you can ask about the problem and the benefit of this is that you also are able to connect with other people with similar issues. It allows you to understand whether it is you alone having the problem. You can discuss ideas that can help you to fix the problem if it is not the fault of Virgin Media.

The online Virgin Media management portal also allows you to restart your kit if it’s not necessarily the network from the company causing the problems. Restarting the kit helps to restore service if there are errors on your end that you cannot identify. Virgin Media also allows you to book an engineer to come to your home to look into the problem if getting a solution proves difficult.

Other cases reported

Apart from network issues reported to Virgin Media customer services, there have been a number of cases reported to the company that you could also review. One of the most common complaints is about the support team and the quality of service offered. As much as Virgin Media strives to give perfect support services, the company is yet to streamline its support department especially when it comes to equipping them with the right information about services and problems encountered by users of different services.

Some support representatives waste the time of users taking them through rounds with questions that don’t necessarily help to settle the problems being encountered. This complaint has been amplified across many platforms but Virgin Media seems to have a serious management crisis that does not allow for a transparent support department. Giving customers irrelevant information is not what you would expect from such a company.

However, many people note that they chose Virgin Media because of its low monthly rates. The biggest challenge is that this does not necessarily translate to good service that many expect to enjoy. Some of those who could not have their problems resolved successfully opted to go back to their earlier costly options but reliable than Virgin Media.

Speed and Wi-Fi issues

Another trait noted in the series of comments shared is the speed of Wi-Fi offered by the company. The service is often slow and unreliable and once you ask about it they only promise to rectify issues within a few hours or days. Even after sending engineers at your place there is the issue of speed and inconsistency in the connections you receive from the company. Failure to receive the service paid for is the reason many people have been complaining about the company.

Even after agreeing to send engineers at your place to fix issues, you could have to wait forever and any subsequent calls will just give you the same response. This is not to say Virgin Media is not a good company, but they could do better if they adopted efficient ways of dealing with the problems their customers face from time to time. Customers also complain that once the problem they experienced is fixed, other issues arise just few days after the engineer has left. In short this creates a series of problems that eventually force them to exit to choose a different company.

What is worse is the lack of apologies for the horrible service given to customers. The company literally goes mute on all communication and seems not to care whether you have been suffering or not. If you have to choose Virgin Media ensure your region receives strong signals and ask several people who use the company’s network before signing the contract. It is not all regions that are affected but many parts in the country face network problems. The only benefit with choosing the company is that you enjoy cheaper services. Other companies charge more than Virgin Media and as it appears, their high monthly rates are justified and tolerable.

What is See Tickets refund protection?

See Tickets sells tickets as an agent of the artists, organizers, venues and promoters of events such as festivals, music, comedy and sports. If you are unable to attend the booked event due to circumstances clearly set out by the company, See Tickets customer services will provide you with a refund for the unused booking through the See Ticket Refund Protection plan. The Refund Protection basically acts as an insurance cover that makes sure customers don’t suffer loss when they fail to attend a booked even for genuine reasons.

Reasons for not attending a booked event that may lead to a See Tickets refund

Not all reasons for not attending a booked event lead to a refund. The reason(s) must be very compelling. See Ticket itself has a list of reasons it considers compelling enough to warrant a refund. Apart from proving a reason for your inability to attend the booked event you will also be required to provide supporting documents that prove that the reason you have given is true. Without the documents your refund application cannot be successful. Here is a look at some of the reasons laid out by See Tickets that may prompt it to refund customers for unused event bookings.

  • An unexpected occurrence causing disruption to the public transport system on or just about the time of the booked event. Since the disruption was unexpected and just about the time of the booked event it is assumed that you didn’t have enough time to make arrangements for an alternative form of transportation to the booked event.
  • Illness, injury or even death happening to you or any other member of your immediate family. If you booked the event as a group a refund can also be made if a member of the group suffers death, injury or illness. This reason is considered legitimate if you have a doctor’s report showing your injuries or a death certificate.
  • If you are en route to the event using a private vehicle and you suffer an accident or fire or the vehicle experiences mechanical breakdown thus rendering you unable to complete the journey to the event.
  • When there is fire or burglary at your residence 48 hours immediately before the booked event. The burglary or fire must have been serious enough that it required the attendance of emergency services.
  • If you get summoned to appear before a court of law as a witness at the time of the booked event. You must have been unaware of this summon at the time of the booking.
  • If you are a member of the armed forces and you get an overseas posting unexpectedly. Like the court summon you should not have known about the posting at the time of the booking.
  • When there is adverse weather such as frost, snow, storm or fog that is so severe that the Police or a related government agency has offered travel warnings. If that is the case you will be required to provide a confirmation that the particular road to the venue of the booked event was closed by the police.
  • If at the time of the event your employer relocates you permanently for work more than 100 miles from the venue of the booked event. You must have been unaware of this relocation at the time you booked for the event.
  • You will also be refunded the face value of the booked sum in case the event is cancelled. When an event is cancelled you are notified through email about the cancellation and a refund issued to your account. This often takes between 3 to 5 days. It should be remembered that despite the cancellation of the event, your reference number will still work so you can easily follow up details of the cancellation and if there are issues you can contact customer service using the reference number.

Reasons why See Tickets may deny you a refund

Not all applications for a refund are successful. There are many reasons why See Tickets may deny you a refund. Here is a look at some of the reasons.

  • If you fail to provide relevant documentation in your application for refund. For instance you claim to have missed the event because of injuries then you will have to provide a doctor’s report proving that you suffered the injuries and that the injuries were serious enough to prevent you from attending the event.
  • If you cannot return the tickets and/or vouchers that have been unused and formed part of the booking.
  • If you were unable to attend the booked event due to circumstances that were public knowledge at the time of you made the booking. For instance if you were prevented from attending the event due to disruptions in public transport that were public knowledge at the time of the booking.
  • If you make a fraudulent or false refund application or you use fraudulent or false documents to support your refund. Moreover, if you submit your refund application more than 45 days after the event you won’t also be refunded.

How to make a refund application

To get a refund all you need to do is complete an online refund application on the See Ticket website. The refund will only be successful if you upload all the relevant documents that support your refund such a doctor’s report proving that you suffered injuries serious enough to prevent you from attending the event. Other documents that you may need to upload include death certificate, original unused tickets, a confirmation that you paid for Refund Protection and original witness summons instructing you to make a court appearance etc. Without such supporting documentation your application will be inadmissible. If you don’t want to go the online route you will have to download the refund application form from See Ticket’s website, print out and then return it via post with all the important documents supporting your refund application. Once your refund application has been received a member of the company’s refund team will contact you via mail or whatever means that are convenient to you to give you a reference number and if need be request for additional information that may be helpful in processing your refund application.

Playstation contact number – 0843 504 7726

playstation-contact-numberEver since the video game was developed, companies have come out with games and playing gadget that will make the contest more entertaining and irresistible. One thing about PlayStation is that there is something for everyone, different games that will thrill just about anyone regardless of their age, gender or lifestyle. It is the fact that numerous games have been created that makes PlayStation one of the most played video games in the world. In fact, it has become easy to get the play station games, all you have to do is register online and download the game that you want to play. One of the companies that are making a hit with play station is a company known as PlayStation. Many games are available for people to choose all you have to do is go online and find more details about the game and choose the one that you like. If you have any issue or problem, you do not have to worry just like all you have to do is to go to the website and find PlayStation contact number, call them and you will be assisted.

Calling the Playstation Contact Number (UK)

One of the benefits you get from being a member of the Sony PlayStation Plus is that you able to download at least two games monthly. Thus, this is the reason that the game is popular as people can change the game that they are playing and avoid monotony. The site allows people to play the game online and connect, enabling friends to connect and play even if they are miles apart.
Other than the fact that playing the game is fun, most of the Play Station sites have offers and discount. If you are unsure about what is being offered or how you can get your discount use the PlayStation contact number to find out the games that are one sale. With this game you do not have to go to the store to make the payment, all you need to do is give your card number details on the site and payments will be automatically made whenever you buy a game. The site is safe and all your details will be confidential. However, if you feel that something went wrong with the playstation-phone-numberpayment, or you want to change your billing details, you can do find the PlayStation contact number online and air your views. The customer service is more than willing to help you and ensure that you have a pleasant time while playing the game. They can even help with EA Sports games.

Phoning Playstation customer services

It does not matter if you have PS2, PS3 or PS4; everything that you need to make the game entertaining is available online. Other than downloading the game, you can also buy some of the gaming gadgets that will make playing more fun. The site has everything to ensure that those who are playing the game have a good time while playing the games. If you have a question, inquiry, complaint, or seeking to get some information, do not hesitate just take your phone and call the PlayStation contact number on 0843 504 7726, and you will be assisted.

Playstation website https://www.playstation.com/en-gb/
Playstation Twitter https://twitter.com/PlayStation
Playstation Facebook https://www.facebook.com/PlayStation
Playstation postal address The Heights, Brooklands, Weybridge, Surrey, KT13 OXW/td>
Playstation official number 0203 538 2665
Playstation support number 0203 538 2665
Playstation care helpline number 0203 538 2665
Playstation PSN number 0203 538 2665
Playstation wikipedia https://en.wikipedia.org/wiki/PlayStation

 

Virgin Media: 0843 507 0255

Television, telephone and Internet services are truly essential to our daily life and Virgin Media’s ‘all in one’ package service gives customers much greater choice and control over what they’re paying for. If a fault develops with any of the services that you are receiving from Virgin then it is essential that you immediately call the Virgin Media contact numbercustomer service team who will endeavour to assist you by calling the Virgin Media contact number.

Virgin Media have positioned themselves as one of the biggest players in home entertainment. As the first proper quadruple play provider, giving customers the chance to purchase premium subscription television, fixed line telephone services, Internet and also mobile phone packages. Taking the name made famous by tycoon and entrepreneur Richard Branson, Virgin Media shunned the satellite route for broadcasting their premium TV packages and instead adopted using underground cable in the areas which it was available and enabled. Covering the majority of the country, Virgin Media’s popularity has risen over the years, thanks to its competitive rates and also catchy advertising campaigns featuring Olympian Usain Bolt and Doctor Who actor, David Tennant. Giving customers a much more tailored approach to their packages than main rivals Sky, Virgin Media have grown in popularity and remain at the top end of the market.

If you need any form of support for your Virgin Media products from your television to your fibre optic broadband, then the first step you should take is to call the Virgin Media contact number listed on this page which will get you directly through to a customer service representative who can direct your call to the relevant department.

 Calling the Virgin Media contact number

When hunting down a new package for your home entertainment and communication facilities, it is always essential to shop around in order to find the best deal. Virgin Media have been gaining a reputation for competitively priced packages. In order to discuss a package with Virgin Media it is advised that you call the Virgin Media contact number 0843 507 0255 to speak to a dedicated sales agent.

New customers.

New customers signing up to Virgin Media will have the opportunity to choose from a variety of introductory offers. As of the time of writing, the company are currently running a 12 month price drop on their ‘big bundles’ range. This offer claims to save the new customers £180 over the year and includes television, broadband and a fixed landline starting at £15 a month for the first year. Virgin Media phone numberOther introductory offers are available and by calling the customer service department on the Virgin Media contact number

Existing customers.

As an existing customer of Virgin Media, the power can be in your hands as to getting a new deal. Dependant on the state of your current contract, the opportunity you have to get an improved deal at a reduced cost is high. Many customers of rivals Sky use the fact that switching to Virgin Media may give them a saving in order to secure a reduced price or discounted deal. This is potentially a tactic that could be used vice versa. Existing customers are also given offers via email or in the mail in order to keep them within the company and extend their contracts. It is always worth checking your inbox for the latest and also – if your contract is coming to an end – contact the customer service department using the Virgin Media Contact Number on this page

Questions frequently asked of the Virgin Media contact number

Here we have compiled a list of a number of the most common questions that are posed to the Virgin Media contact centre

Trouble receiving certain channels with my Virgin Package.

Some customers have reported a number of faults with their Virgin packages in relation to accessing certain channels. When choosing your package, you will have the option to select from a variety of options making up your bespoke television package. For example you may wish to add the Sky Movies pack to your bundle or perhaps you would prefer more sports channels opting to add Sky Sports and BT Sport to the package. If you have tailored the package that you wanted in exactly the right way, then you should receive all the channels you want successfully – yet there are occasions when a technical fault occurs with your account, especially with new customers. In this case it is best advised that you contact the customer service team within Virgin Media in order to Virgin Media numberrectify this fault. Call the customer service department on this Virgin Media Contact Number.

My Virgin Media broadband speed has slowed down to below its minimum advertised speed. How can I fix this?

Broadband problems are common and there could be a wide range of reasons as to why your speeds may have dropped. These faults could range from a simple cable issue in the area or something more deep routed. There could be an issue with your router or even on your device. In order to quickly rectify any problems with your broadband service from Virgin Media, be it standard broadband or cable, call the technical help team via the Virgin Media contact number here.

My TiVo box has failed and does not work properly. Can Virgin Media help repair it?

If your TiVo recording device has failed then you obviously want this rectified immediately as this is the device that you use to watch and record your television and is possibly the single most important cog in your Virgin Media package. A variety of faults could occur which would make your TiVo box fail and pinning this down is essential in order to ascertain whether a new box is needed or a simple repair will suffice. If you require an engineer, this can also be arranged on this line and to organise a repair, an over the phone fault diagnosis or an engineer visit then call the customer service team at Virgin Media using this contact number

 

Virgin Media website http://www.virginmedia.com
Virgin Media Twitter https://twitter.com/virginmedia
Virgin Media Facebook https://www.facebook.com/virginmedia
Virgin Media postal address Media House,
Bartley Wood Business Park,
Hook,
Hampshire,
RG27 9UP
Virgin Media official number 0345 454 1111
Virgin Media sales number 0800 052 0422
Virgin Media payment number 0800 064 3777
Virgin Media tivo number 0345 454 1111
Virgin Media wikipedia https://en.wikipedia.org/wiki/Virgin_Media

 

See Tickets: 0843 507 0206

As one of the leading web based ticket retailers, See Tickets are responsible for a large amount of traffic from buyers of concert tickets across the UK. Due to the size of the company and its reputable name within the industry, See Tickets run an extremely busy customer service centre. Much like many companies these days, the direct contact number for See Tickets can be difficult to See Tickets contact numberfind and because of this we have done the work for you, locating the best contact number for see tickets listed in this article.

Forming initially in 1991 See Tickets remains the trading name of Vivendi SA. The company went through a rebranding process in the years to come after a number of acquisitions and mergers and now they stand as one of the leading providers of concert and entertainment tickets in the UK. Reportedly handling over 10 million bookings a year, including those for Premier League football clubs such as Manchester City, See Tickets is a customer’s first destination when choosing to buy tickets online.

When buying tickets, a number of issues could arise and with this a need to contact the customer service team is needed. Despite many firms believing that the majority of customer service enquiries can be dealt with using online means, there are times when it is essential to speak to someone over the phone. See Tickets have improved on their online based customer service by launching an online ticket tracker and email based service centre – which is manned by staff at the See Tickets office – there can be a need for a more immediate response. You can discuss any issue that you have had with your ticket purchase by making a call to the customer service team using the See Tickets contact number on this page.

Phoning the See Tickets contact number to complain

It is always unfortunate when a customer finds the need to complain about a particular service and if you have had an issue with the ticket for your event purchased through See Tickets then you may just have a case for complaint. If this is the situation that you find yourself in then it is essential that you contact the See Tickets customer service team immediately by using the contact number 0843 507 0206. Unfortunately See Tickets do not have a complaints procedure set up via their website and as has previously been noted on this page, there is no direct email contact to make a complaint. The first step for you to take is to contact the See Tickets team on their contact number in order to discuss your specific problem.

See Tickets have not been able to resolve my complaint satisfactorily, can I take this to a further body?

If you are unsatisfied with the level of service that you have received from See Tickets when dealing with your complaint, then there is something that you can do in order to take your complaint See Tickets phone numberfurther. Most customers are unaware of a company’s standard complaints procedure as it is, but when looking to complain about something so specific as ticketing – much like a large amount of people did in regards to Glastonbury tickets in 2014, then making their feelings known can be difficult. If you feel aggrieved enough to make a further complaint, there is a body who regulate ticket sales in the UK. STAR, (the Society of Ticket Agents and Retailers) are the regulatory body who look after the ticketing industry. See Tickets are a member of this organisation and any complaints that you may have that have not been dealt with by the customer service team directly can be handled by this team. You can contact STAR in writing by posting a letter to:

Society of Ticket Agents and Retailers,
PO Box 43,
London,
WC2H 7LD.

You can also visit their website here where you can make a complaint via their online form. The first port of call however should be with See Tickets and you can contact their team by calling the contact number 0843 507 0206.

Calling the See Tickets contact number about tickets

The majority of tickets that have been purchased from the See Tickets website or over the telephone using the contact number listed in this article are dispatched via post and delivered directly to your address. There are occasions where you may be able to get an e-ticket and this is something that brings its own problems. Here are some common questions when it comes to actually getting your tickets.

I can’t print my e-ticket or my e-ticket is not accessible. What can I do?

Many customers do suffer problems when getting e-tickets that have been issued by See Tickets. In the majority of cases, there are no issues whatsoever when claiming your e-ticket, yet you may See Tickets numberfind a few rare issues occurring. The most common of which is a technical issue relating to printing the ticket or opening the webpage that it is sent to you. If you are worried that you can’t access your e-ticket then you should call the customer service team immediately using the See Tickets Contact Number 0843 507 0206 and the team will be able to assist you.

Can I arrange to collect from the box office?

Yes this is a service that is entirely possible. If you would prefer to collect your tickets either on the night or at the venue prior to the event, then you must specify this whilst buying your ticket either on the phone or online. When doing this you will have to present the card that you used to buy the tickets in the first place.

Can someone else collect tickets on my behalf?

Unfortunately this is not possible. See Tickets cannot arrange for anyone else to collect tickets on your behalf as once again you’ll have to produce the card that you have used to purchase the tickets in order to collect them. Due to data protection and the potential of a fraudulent collection then See will not be able to release tickets in this manner. If you are disabled or unable to get to the venue to collect tickets, it is advised that you call the customer care team using the See Tickets contact number listed here in order to arrange a delivery.

See Tickets website http://www.seetickets.com
See Tickets Twitter https://twitter.com/seetickets
See Tickets Facebook https://www.facebook.com/seetickets/
See Tickets postal address 2nd Floor, Norfolk House, 47 Upper Parliament Street, Nottingham, NG1 2AB
See Tickets official number 0115 896 0030
See Tickets hotline number 0871 220 0260
See Tickets West End Theatre booking line 0871 297 0777
See Tickets wikipedia https://en.wikipedia.org/wiki/See_Tickets