See Tickets, one of the worlds biggest live entertainment ticketing service companies has been operating since 1991; formerly known as Stoll Moss Ticketing.
Purchasing tickets online has become second nature to many, but from time to time difficulties arise surrounding ticket purchasing for your favourite live events. In such dire circumstances See Tickets provides customers with accessible customer service details that are designed in ensuring all customers receive the best support possible.
Since its rebranding See Tickets has become responsible for dealing with over 10 million booking events, including sports, comedy, music, theatre and a wide range of festivals.
As an expanding ticketing service company See Tickets is available through a multitude of platforms including online, app and telephone.
These range of platforms enable See Tickets to deal with customer concerns more efficiently, ensuring that each and every query has the best possible response.
As a customer focused company, one of See Tickets main priorities is ensuring that specific areas of the customer care are dealt with efficiently and effectively. Their customer service sector deals with complaints and queries on a regular basis, but many find that the main reason for contact is for issues surrounding pre-purchase or post-purchase of tickets.
There are at times where See Tickets are unable to address all concerns accordingly, however a FAQ has been set up by the company to cover the most basic of issues and concerns that regularly arise from customers.
See Tickets have a dedicated customer service page (http://www.seetickets.com/CustomerService) that consists of not only their FAQ’s, but it also links to their live chat feature, which is only available to individuals who are referencing a ticket they have previously bought.
As See Tickets is a company that is mainly accessible online, it is becoming more and more difficult for customers to find a relevant contact number for their needs.
This is where See Tickets customer service number comes into play, customers can use the contact number 0871 220 0260 to gain access to a See Tickets representative.
Alternatively, See Tickets are now available via social media, through both Twitter – twitter.com/seetickets and Facebook – www.facebook.com/seetickets. Unlike instant access through telephone contact, See Ticket aims to reply to customers within a hour period through social media.
It can at times be frustrating attempting to contact ticketing companies, but See Tickets have also introduced online account features which enable customers to track their purchased tickets with ease. This new feature allows customers to unclog telephone lines, leaving See Ticket customer service representatives to deal with more pressing customer concerns. However, it can at times feel more reassuring to hear a human voice explain how your query/concern can be resolved.
When contacting any ticketing service company it is important that contact is made early on, as event dates draw closer customer service lines become engaged faster, leaving many customers frustrated by the lack of service. As a customer of See Tickets you can be assured that during these busy periods See Tickets also aim to connect customers to a representative as quickly as possible.